01What are cookies?
Cookies are small text files that a website stores on your device (computer, mobile phone or tablet) when you visit it. Their purpose is to recognise the user, remember certain preferences and improve the browsing experience.
Among other things, cookies make it possible to:
- Remember browsing preferences.
- Keep you logged in.
- Improve website performance.
- Obtain statistics on how the site is used.
- Personalise certain content.
Cookies do not harm your device and, by themselves, do not personally identify the user.
02Applicable legislation
This Cookie Policy has been drawn up in accordance with current legislation on data protection and information society services, in particular:
- Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
- Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
- Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).
- Guidelines on the use of cookies published by the Spanish Data Protection Agency (AEPD), updated in January 2024.
03Types of cookies we use
Depending on their purpose, this website may use the following categories of cookies:
Technical or necessary cookies
They are essential for the website to work properly and enable basic functions such as:
- Secure browsing.
- Logging in.
- Form handling.
- Protection against unauthorised access.
- Cookie consent settings.
These cookies do not require the user's consent.
Preference or functional cookies
They remember information to personalise the user's experience, for example:
- Selected language.
- Display preferences.
- Regional settings.
- Previously chosen options.
Analytics cookies
They help us understand how visitors use our website.
They give us statistics on:
- Number of visits.
- Time spent on the site.
- Most visited pages.
- Errors detected.
- Devices used.
- Traffic sources.
The information obtained is aggregated and anonymous.
Advertising cookies
These cookies make it possible to show more relevant advertising to the user and measure the effectiveness of advertising campaigns.
They may be used to:
- Build interest profiles.
- Limit how many times an ad is shown.
- Measure campaign performance.
04First-party and third-party cookies
Our website may use:
First-party cookies
These are installed directly by TELECARE TRAINING to ensure the platform works properly and to remember certain user preferences.
Third-party cookies
These are managed by external providers of certain technology services, for example:
- Cloudflare Turnstile (form security)
- Google Analytics
- Google Tag Manager
- Google Ads
- Social media services
- Traffic analytics platforms
Each provider has its own privacy and cookie policy.
05List of cookies used
The list of cookies may be updated when new services or features are added.
| Cookie | Owner | Purpose | Duration | Type |
|---|---|---|---|---|
consent | TELECARE TRAINING | Stores the user's cookie choices | 1 year | Technical |
_ga | Google Analytics | Measures visits and behaviour | 2 years | Analytics |
_gid | Google Analytics | Distinguishes users | 24 hours | Analytics |
cf_clearance / __cf_bm | Cloudflare, Inc. | Protects the sign-up form against bots (Cloudflare Turnstile) | Session – 30 min | Technical |
06Consent to the use of cookies
When you first visit our website, a cookie settings panel is shown that lets the user:
- Accept all cookies.
- Reject non-essential cookies.
- Configure their preferences.
Cookies that are not strictly necessary will not be installed until the user gives express consent.
Consent can be changed or withdrawn at any time.
07How to change or withdraw consent
Users can change their cookie settings at any time using the preferences panel available on the website.
You can also set your browser to:
- Block cookies.
- Delete stored cookies.
- Warn you before they are installed.
See the instructions for the main browsers:
Please note that disabling certain cookies may affect how the website works.
08Data retention
Cookies remain active only for as long as needed to fulfil their purpose.
Depending on their nature:
- Session cookies are deleted automatically when you close the browser.
- Persistent cookies remain stored for the period stated for each one, never longer than strictly necessary.
09Updates to the Cookie Policy
VITOSER SOLUTIONS S.L. may amend this Cookie Policy when necessary to adapt it to:
- Legislative changes.
- Technical developments.
- Changes to the services offered.
- New recommendations from the Spanish Data Protection Agency.
The date of the last update will always be shown at the end of this document.
10Contact
For any questions about this Cookie Policy, please contact:
- Company name
- VITOSER SOLUTIONS S.L.
- Tax ID (CIF)
- B99480352
- Address
- Marcelino Álvarez, 50012 Zaragoza (Spain)
- Website
- www.telecaretraining.com
Last updated: September 2026